To help support the investigation, you can pull the corresponding error log from your web server and submit it our support team. Please include the Ray ID (which is at the bottom of this error page). Additional troubleshooting resources.
You will have to wager 35-times the bonus value to clear the bonus and be able to withdraw your winnings.
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VIP points are collected at a rate of 1 point for every C$10 wagered. For every tier, you’ll need to meet a specific points threshold to move to the next tier. Points can be redeemed Con the VIP store for bonus money, with percentage bonuses increasing according to your VIP status.
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The bonus expires 30 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
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